Support
Thanks for using Identify This Watch. Here are answers to common questions and how to get help.
How It Works
Identify This Watch uses on-device machine learning to identify wristwatches from photos. Take a photo with your camera or pick one from your library, and the app will identify the brand, model family, and show matching catalog entries with specs and pricing.
Frequently Asked Questions
The app didn't recognize my watch
Identify This Watch currently covers 30 major watch brands and 150+ model families. If your watch isn't in the database, the app will show "Unknown Watch" rather than guess incorrectly. We're expanding coverage with each update.
The identification seems wrong
Check the confidence percentage shown in the results. Identifications below 55% confidence are marked as "Low" and may not be accurate. Lighting, angle, and photo quality all affect results. Try photographing the watch face straight-on with good lighting.
Does the app need internet?
No. All processing happens on your iPhone. The app works in airplane mode, offline, or anywhere without a connection.
Does the app save or upload my photos?
No. Photos are processed in memory on your device and are never uploaded or stored remotely. See our Privacy Policy for details.
What iPhone do I need?
Identify This Watch requires iOS 17.0 or later. It works on all iPhones that support iOS 17.
Tips for Best Results
- Photograph the watch face straight on, not at a steep angle
- Make sure the dial and bezel are clearly visible
- Good lighting helps. Avoid heavy shadows across the dial
- The watch should fill a reasonable portion of the frame
- Photos of watches on screen (from websites, movies, etc.) work too
Contact
For bug reports, feature requests, or questions not covered here, email us at: [email protected]
Version History
1.0 — Initial release. 30 brands, 150+ models, 500+ references. On-device identification with YOLO detection and DINOv2 classification.